The New Frontier of Customer Experience
05/02/2026
In this episode of MEF Enterprise Communications 2025, you will hear from Nassia Skoulikariti, Founder / CEO, Apiro Data Ltd and Ramy Riad, Director, AI GTM & Messaging Strategy, MEF Member Board of Directors – Cisco.
The discussion discovers how AI is redefining customer experience across contact centres and enterprise communication. Hear from Cisco and industry leaders on the new frontier of intelligent engagement—where automation, data, and human insight combine to improve efficiency, reduce costs, and deliver more personalised, seamless interactions between businesses and their customers.
